# Cloud telephony for _business parks_ and growing teams.

Reliable, scalable VoIP and hosted phone systems built around how your business actually works — now delivered as part of the labdesk group.

## Hosted telephone systems, made simple.

Cheshire Telecom has spent years building cloud telephone systems for businesses across the North West — from single-site SMEs to multi-tenant business parks handling hundreds of thousands of calls a year. As part of the labdesk group, that same expertise is now backed by a wider stack of cloud, IT and connectivity services.

We provide **VoIP telephone systems on flexible 30-day contracts**, so you can scale users and features up or down as your business changes — and only pay for what you actually use.

## What's included.

Every hosted telephony deployment includes the features modern businesses expect:

- **Auto Attendant** — personalised greetings and self-service menus to direct callers to the right team
- **Hunt Groups** — distribute incoming calls intelligently across multiple users
- **Call Recording** — on-demand or always-on, with playback via portal or email
- **Smartphone Integration** — never miss a business call, wherever you are
- **Call Management** — routing rules per number, extension or schedule
- **Software Integration** — works with Microsoft 365, Outlook, Salesforce, Sage and more

## Built for how you work.

We don't sell off-the-shelf systems. We sit down with your team, understand how you actually operate day-to-day, and design a telephony solution that fits — not the other way round. That's been Cheshire Telecom's approach from the start, and it hasn't changed.

What _has_ changed is the depth of the toolkit behind us. As part of labdesk, your telephony sits alongside managed IT, Microsoft 365, cyber security and high-speed connectivity — all from one trusted team.

## Ready to talk?

Whether you're moving office, growing your team, or finally ready to ditch an ageing PBX — we'll help you find the right system. The first conversation is always free, and there's no pressure.

## One team. Telephony, IT, connectivity and more.

As part of labdesk, we now deliver a much wider range of services — from cyber security and Microsoft 365 to AI readiness and managed IT support.